Careers

Loan Officer Assistant

Jacksonville, FL

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Plaza Home Mortgage, Inc., a national wholesale and correspondent mortgage company headquartered in San Diego, California, has a full-time opportunity for a Loan Officer Assistant for our Jacksonville Retail Division Branch.
Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquartered in San Diego, California, Plaza maintains a network of Operations Centers and employs mortgage associates nationwide. Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience.
 
PRIMARY PURPOSE OF JOB AND CONTRIBUTION TO ORGANIZATION:
Responsible for performing tasks related to pipeline management and outbound phone campaigns.
 
ESSENTIAL TASKS AND RESPONSIBILITIES: 
Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive.  The associate will be required to perform other job-related tasks/responsibilities requested by the manager.  Job duties may change as required by needs of company.  Must complete all required industry and compliance training as required by Plaza Home Mortgage.
 
  1. Outbound call campaigns
  2. Assist with obtaining documentation related to Underwriting requests.
  3. Update appropriate fields in system of record.
  4. Respond to routine customer inquiries.
  5. May cover tasks associated with the Processing Team.
  6. Perform related duties as directed by the Sales Manager.
  7. Other duties as assigned.
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