Inside Account Executive

San Diego, Ca

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Plaza Home Mortgage, Inc., a national wholesale and correspondent mortgage company headquartered in San Diego, California, has a full-time opportunity for a Southern California based Inside Account Executive for our USA Wholesale Division.

Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquartered in San Diego, California, Plaza maintains a network of Operations Centers and employs mortgage associates nationwide. Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience.



The Inside Account Executive is responsible for the solicitation of new business for the company, development of marketing materials, and recommending the approval of new brokers to the wholesale manager. Inside Account Executives also maintain existing relationships with wholesale broker production sources.
Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive. The associate will be required to perform other job-related tasks/responsibilities requested by the manager.  Job duties may change as required by needs of company.  Must complete all required industry and compliance training as required by Plaza Home Mortgage. 
  1. Add value to the broker client base through thorough knowledge of Plaza"s products and underwriting guidelines - which includes conventional, FHA, and VA.
  2. Answer client questions and respond to loan status inquiries during processing.
  3. Provide training of company policies and procedures, as well as current regulatory requirements.
  4. Maintain familiarity with the applicable state licensing requirements.
  5. Take application from wholesale source clients for client approval by Plaza.
  6. Answer client questions and respond to loan status inquiries during processing.
  7. Assist in the development of new marketing materials and distribute materials to existing and prospective client base.
  8. Responsible for gathering all applicable financials, resumes, licensees, and contract documentation for submission to senior management.
  9. Maintain contact with client base on a daily basis to solicit new business and request new loan lock-ins.
  10. Monitor company"s computer-based register on a daily basis for prompt cancellation of dead files and timely delivery of live files.
  11. Provide training and conduct informational meetings for the client base.
  12. Establish controls to track monthly rates, lock-ins, client contacts, monies due on extended locks, and other information as required.
  13. Update lock-in file and purge cancelations and expired locks daily.
An Account Executive shall not engage in the following loan origination activities. (Please note that the activities described below that define what constitutes a 'loan originator' are broader than the one under state loan originator licensing laws because Congress chose to use broader language in the Truth in Lending Act"s definition.)
An Account Executive shall not:
  1. Arrange a residential mortgage loan credit transaction.
  2. Assist a consumer or mortgage broker on behalf of a consumer in applying for credit. An Account Executive assists a consumer in obtaining or applying for credit by advising the consumer on particular credit terms that are or may be available to the consumer"s financial characteristics.
  3. Offer or negotiate credit terms, including rates, fees, and other costs.
  4. Make a loan.
  5. Refer a consumer loan applicant to a loan originator, including without limitation (a) Plaza Home Mortgage, (b) a loan originator employed by Plaza Home Mortgage, (c) a third-party lender, or (d) a loan originator employed by a third-party lender. Referring is also an activity included under each of the activities of offering, arranging, or assisting a consumer in obtaining or applying to obtain a loan.
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